Lukki Cookies Policy

At Lukki Casino, we use cookies and similar tracking technologies to operate our website, personalise your experience, and keep your account secure whenever you play at Lukki Casino. This Cookies Policy explains what cookies are, how we use them, and the choices you have regarding their use. Lukki is operated by Just Entertainment B.V., registered under No. 160603 at Scharlooweg 39, Willemstad, Curacao, and licensed by the Curacao Gaming Authority under licence No. OGL/2024/164/0246. By continuing to browse or use our services at www.lukki.com, you agree to our use of cookies as described below.

What Are Cookies

Cookies are small text files that are stored on your device — computer, tablet, or mobile phone — when you visit our website or use the Lukki Casino app. They allow us to recognise your device, remember your preferences, and provide you with a smoother and more secure online casino experience. Without cookies, certain features of Lukki Casino, including staying logged in or saving your preferred language, would not function properly.

How We Use Cookies at Lukki Casino

We rely on cookies for a variety of purposes, ranging from keeping our platform secure to helping us understand how players interact with our games and promotions. Our goal is always to make your visit to Lukki Casino as convenient, safe, and enjoyable as possible, whether you are browsing from Canada, Australia, New Zealand, Norway, Austria, Switzerland, or anywhere else we operate.

Essential Cookies

These cookies are strictly necessary for our website and app to function. They allow you to move around the site, complete your Lukki Casino login, and access secure areas of your account. Without these cookies, services you have asked for, such as remembering your session while you play, cannot be provided. Essential cookies do not require your consent, as they are necessary for us to deliver the services you request.

Functional Cookies

Functional cookies allow us to remember choices you make — such as your preferred currency, language localisation (including English, English AU, English NZ, English CA, Francais CA, Deutsch AT, Deutsch CH, and Norsk), and display settings — so we can provide a more personalised experience each time you return to Lukki Casino online. These cookies also help us remember whether you have entered a promo code, so that eligible bonuses are applied correctly to your account.

Analytical and Performance Cookies

We use analytical cookies to understand how visitors interact with our website, which pages are most popular, and how long players spend browsing our game library of 14,000+ titles. This data helps us identify technical issues, improve loading speeds, and refine the overall structure of our platform, including our mobile app.

Advertising and Marketing Cookies

We and our advertising partners use cookies to deliver marketing communications that are relevant to you, including information about our welcome offer, ongoing promotions, and loyalty program updates. These cookies may track your browsing activity across other websites to measure the effectiveness of our marketing campaigns and to avoid showing you advertisements that are not relevant to your interests.

Types of Cookies We Use

• Session cookies, which are deleted once you close your browser or app
• Persistent cookies, which remain on your device for a set period to remember your login details and preferences
• First-party cookies, set directly by us at Lukki Casino
• Third-party cookies, set by our partners including payment processors, game providers, and analytics services

Cookies and Your Lukki Casino Login

When you complete your Lukki login, we use cookies to keep you securely signed in as you move between pages, place deposits, or access our sportsbook and live casino sections. This is particularly important given that Lukki Casino requires a verified, registered account, and withdrawals are subject to verification and anti-fraud review. Cookies help us confirm that requests coming from your device genuinely belong to you, reducing the risk of unauthorised access to your account.

If you use the Lukki Casino app or access our platform through a mobile browser, cookies and similar local storage technologies also help us remember your device settings, so you do not need to re-enter your preferences each time you open the app.

Cookies Related to Bonuses and Promotions

Our promotions, including the welcome offer of up to 4,000 EUR/USD plus 300 Free Spins, Wild Tuesday Madness, Triple Choice Thursday, and Friday Frenzy, rely in part on cookies to track whether you are eligible for a specific offer, whether a promo code has already been used, and whether wagering requirements are being met correctly. Cookies also assist us in preventing bonus abuse, such as switching between games with different contribution rates or using low-risk betting systems, by helping us build an accurate picture of account activity over time.

Third-Party Cookies

Some cookies on our website are placed by third parties, including payment providers that process deposits and withdrawals, game studios that power our slots and live casino titles, and analytics or advertising partners. These third parties may use cookies independently of Lukki, and we do not control how they process the information collected through their own cookies. We encourage you to review the cookie and privacy policies of these third parties if you would like more detailed information about their practices.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit Lukki Casino. Most web browsers allow you to:

• View the cookies stored on your device and delete them individually or all at once
• Block cookies from being set by our website or specific third parties
• Set your browser to notify you when a cookie is being placed
• Browse in a private or incognito mode, which typically does not save cookies after your session ends

Please note that if you choose to block or delete cookies, certain features of our website or app may not function correctly. For example, disabling essential cookies may prevent you from completing your Lukki Casino login or accessing your account securely. We recommend reviewing your browser's help section for specific instructions on managing cookie settings, as these steps vary depending on the browser and device you use.

Cookies Consent

When you first visit our website, we display a cookie banner asking for your consent to non-essential cookies. You may accept all cookies, reject non-essential cookies, or customise your preferences through the settings provided. We store a record of your consent choice so that we do not need to ask again on every visit, unless you clear your cookies or we make significant changes to how we use them.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices at Lukki Casino. Any updates will be published on this page, and we encourage you to check back periodically. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like more information about your rights regarding the data we collect, please reach out to our support team at [email protected]. Our live chat is also available 24/7 for any queries related to your account, our services, or this Cookies Policy.