Lukki Casino Terms and Conditions

Welcome to Lukki Casino. These Terms and Conditions govern your access to and use of our services at www.lukki.com. By registering an account with us, you confirm that you have read, understood, and agree to be bound by these terms. We are Just Entertainment B.V., registered under No. 160603 at Scharlooweg 39, Willemstad, Curacao, and we operate under a licence issued by the Curacao Gaming Authority, licence No. OGL/2024/164/0246. If you do not agree with any part of these terms, we ask that you refrain from using our services.

Who We Are and Eligibility

We launched Lukki Casino in 2023 and have since built an online casino online offering more than 14,000 games to players across Canada, Australia, New Zealand, Norway, Austria, Switzerland, and other international markets. Our platform is available in nine locale variants, including English, English (AU), English (NZ), English (CA), Francais (CA), Deutsch (AT), Deutsch (CH), Norsk, and English (NO).

To use Lukki Casino, you must be at least 18 years old, or the age of majority in your jurisdiction, whichever is higher. We require every player to register a genuine account before playing for real money; we do not offer a no-account casino model. When you complete registration, you must provide accurate, current, and complete information, and you agree to keep this information updated.

We are unable to accept deposits or real-money play from residents of the United States of America, United Kingdom, Netherlands, Spain, Italy, France, Germany, Poland, Belarus, North Korea, China, Belgium, Portugal, Bulgaria, Curacao, Cyprus, Georgia, Gibraltar, Greece, Guernsey, Isle of Man, Ireland, Israel, Jersey, Taiwan, Russia, and their territories. Separately, our bonus programs are restricted by citizenship rather than residence for citizens of Bulgaria, Macedonia, Republic of Moldova, Philippines, Sierra Leone, Spain, Belarus, and Ukraine. If your citizenship falls into this category but you reside elsewhere, you remain eligible for bonuses, though we may request proof of address, and we reserve the right to void winnings if residency cannot be confirmed.

Your Lukki Casino Login and Account Security

Once you complete registration, you will receive access to your Lukki login credentials. You are responsible for maintaining the confidentiality of your Lukki casino login details, and you agree not to share your password with any third party. We recommend using our official Lukki app or the Lukki casino app for mobile play, alongside our fully mobile-optimised desktop platform, to ensure secure access at all times.

You may only maintain one account with us. If we detect duplicate accounts, or accounts opened using false information, we reserve the right to suspend or terminate them and void any associated winnings. We may also charge a dormancy fee of 10 EUR per month on accounts inactive for 120 days without login activity or transactions.

Deposits and Withdrawals

We support a wide range of payment options, including Visa and Mastercard, Paysafecard, Neosurf, CashToCode, Skrill, Neteller, MiFinity, MuchBetter, Jeton, ecoPayz, iDebit, AstroPay, Interac, Volt, Inpay, and cryptocurrency processing through CoinsPaid, covering BTC, ETH, BCH, XRP, USDT, USDC, BNB, DOGE, TRX, ADA, and LTC. Minimum deposits typically start at 20 EUR/USD, or 30 CAD/AUD/NZD, with method-specific floors applying to crypto transactions.

We process withdrawals back to the original deposit method wherever possible. Minimum withdrawal amounts generally begin at 20 EUR or equivalent, though certain methods, such as Inpay bank transfer, carry higher floors. We apply daily, weekly, and monthly withdrawal limits calculated from 00:00 to 23:59 UTC, along with a cumulative daily profit limit of 50,000 USD across all currencies. Amounts exceeding these limits may be paid in instalments or returned to your balance, and we reserve the right to void excess profit carried into later days at our discretion.

Every deposit carries a 3x wagering requirement before connected funds become withdrawable. Withdrawals containing non-wagered funds may be refused or subject to a processing fee. Our VIP program may lift certain withdrawal limits for qualifying players. We may hold any withdrawal for the time required to complete verification and anti-fraud review, and we reserve the right to request proof of identity, address, and payment ownership before releasing funds.

Bonuses and Promotions

We offer a variety of promotions, including our welcome package worth up to 4,000 EUR/USD plus 300 Free Spins across your first four deposits, our VIP First Deposit Bonus, Wild Tuesday Madness, Triple Choice Thursday, Friday Frenzy, and periodic cashback offers. Every Lukki casino promo code and Lukki bonus code we issue is subject to the general bonus rules described here, unless a specific promotion states otherwise.

Unless stated otherwise, bonus funds carry a 40x wagering requirement on the bonus amount or free-spin winnings, and must be wagered within 7 days of crediting. While wagering a bonus, maximum bets are capped at 5 USD/EUR/CHF/USDT/USDC, 8 AUD/CAD/NZD, 50 NOK, or 100 ZAR, with equivalent crypto limits applying. Real money in your balance is used before bonus funds, and any bonus is forfeited if the connected bonus money is lost.

Game contributions toward wagering vary: slots generally contribute 100%, subject to named exceptions, roulette contributes 25%, blackjack and game shows contribute 10%, and baccarat and all other games contribute 0%. A separate list of Forbidden Bonus Games applies and is available on our platform. Winnings generated from deposit bonuses are capped depending on your currency, and any bonus automatically cancels once the connected balance falls below a minimal threshold. Only one bonus may be active on your account at any time, and deposit bonuses cannot be combined.

We take bonus abuse seriously. This includes switching between games with different contribution rates, applying low-risk betting systems such as Martingale or D'Alembert, drastically reducing stake size after a large win, hedging bets across related outcomes, and any pattern resembling automated play. We reserve the right to withhold winnings, void bonuses, or close accounts where we identify such behaviour.

Loyalty Program and VIP Paradise

Our Yacht Club loyalty program rewards real-money play across seven tiers, from Jet Ski to Super Yacht, with points accruing based on wagers placed on slots, roulette, blackjack, and baccarat. Points can be exchanged for bonus funds at rates that improve as you climb the tiers, with the top prize including a trip to the Monaco Grand Prix plus a substantial account credit. Separately, our VIP Paradise program grants higher limits, faster withdrawals, a personal account manager, and access to exclusive events for qualifying players who contact us directly.

Fair Play and Our Rights

We use certified random number generators across our slots, table games, and jackpot titles to ensure fair outcomes. We reserve the right to suspend, limit, or terminate any account where we suspect fraud, collusion, underage gambling, or breach of these terms. We may also amend these Terms and Conditions at any time, and updated versions will be published on our website with an effective date. Continued use of Lukki Casino after changes take effect constitutes your acceptance of the revised terms.

Responsible Gambling

We are committed to promoting responsible gambling. We provide tools including deposit limits, self-exclusion, and reality checks to help you manage your play. If you feel your gambling is becoming problematic, we encourage you to reach out to our support team or consult independent organisations offering assistance.

Contacting Us

If you have questions about these Terms and Conditions, our promotions, or your account, our support team is available 24/7 via live chat, and you can also reach us by email at [email protected]. We aim to respond promptly to all enquiries and remain committed to providing a transparent, secure, and enjoyable experience at Lukki Casino.